Healthcare appointments can be stressful. Research shows that patients forget 50% of the information shared during an appointment. Contributing factors include: •Stress. •Too much information is provided too quickly. •Unfamiliar medical jargon. •The patient is reluctant to ask questions or is not provided the time to ask them Communicating well with healthcare providers is one of the most critical parts of getting good care. This workshop focuses on what you can do to prepare for your appointment, how to manage the time during your appointment what you can do after an appointment to be sure you are getting the care and information you need. Resources are provided to help people to communicate more effectively with their healthcare providers.